Posted: | 03/05/24 | |
Recruiter: | Vermelo RPO | |
Reference: | 2755115779 | |
Type: | Permanent | |
Salary: | Competitive | |
Location: | Torquay, Devon | |
Description: | About the team We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment. We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It's about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work. About the role
About you It goes without saying that you will be at your best when you are helping customers by delivering exceptional service. Ideally you will have experience of working in a fast-paced environment with a focus on performance and putting the customer first. You will:
Working Hours The full-time working hours are 37.5 hours per week. We'll need you to be available Monday to Friday 9am- 6pm (shift pattern is 9am-5pm OR 10am-6pm). Typically, if you are opting for full time hours you'll work a 7.5 hour shift with an unpaid lunch break and then one in three Saturdays between 9am-1pm (when you work a Saturday you'll get the time off in lieu). Training: Training will be held in a local hotel full time for the first 3 weeks and then the role will be mostly remote with Hub days booked in at least once a month. Working From Home You will need a broadband upload and download speed of at least 5 mbps. If you're not sure what your internet speed is you can check it by 'googling' internet speed test and select the 'Run Speed Test' button. What's in it for you? You can expect to receive full training and the support until you're fully competent in the role. Your training will be remote based and some on the job - at every stage of the training we'll make sure you're happy and confident with what you've learnt. We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training we will provide valuable in-role development, you'll also have opportunity to attain accredited industry qualifications.? | |