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In the banking and financial services sector, Client Services are simply those services provided for clients including daily contact, administrative services, dealing with requests and providing information and research where relevant. As in any business, providing efficient and proactive client services are essential. In the finance sector, Client Services may take on added significance given the nature of the transactions and sums of money involved.
Typical duties include:
Excellent communications skills, attention to detail, a thorough understanding of financial systems, products and markets and the ability to provide outstanding customer service are more important than specific qualifications.
Recent salaries advertised on TopFinancialJobs (February 2010) include:
Do you work in Client Services? Would you like to contribute to our "Day in the Life of..." series? Email us at firstname.lastname@example.org for more details.