Posted: | 05/04/24 | |
Recruiter: | Personnel Selection | |
Reference: | 2744212405 | |
Type: | Permanent | |
Salary: | £28,000 - £35,000 Annual Full benefits | |
Location: | Cardiff | |
Description: | We are a successful, well established Buy to Let Mortgage organisation and having successfully recruited into our Mortgage Servicing team during 2023, we now have an additional vacancy as the business continues to grow. We are seeking a candidate with proven mortgage customer service experience from a mortgage servicing, mortgage administration, mortgage arrears or high street banking role that involves mortgage customers and direct client contact/support after the completion of the customers mortgage.
To be successful for the Mortgage Servicing role, you must have previous mortgage based customer service experience, ideally post completion and including some arrears experience too. Excellent communication skills, both written and verbal are essential as is knowledge of the mortgage sector from your current or a previous role. You will be PC literate with knowledge of Microsoft Office products. A CeMAP qualification would be welcomed but is not essential and we can offer study support if this is of interest. We operate a part home/part office working arrangement once trained and can offer the chance to progress and develop your career. We offer a generous starting salary plus annual discretionary bonus and a full benefits package | |