Account / Claims Handler

John Williams have partnered with an independent specialist broker based near Borough Market, providing innovative solutions and expertise in the procurement of insurance requirements to a diverse group of clients and customers surrounding the property and construction sector who are seeking an Account/ Claims Handler to join their team.

Role:

This is a full-time on-site role for an Account/Claims Handler. As an Account Handler, you will be responsible for managing client accounts, including renewals, providing exceptional customer service, and maintaining strong relationships with clients. As a Claims Handler, you will be responsible for managing, processing, and coordinating insurance claims, ensuring timely resolution and customer satisfaction.

Qualifications:

• Renewals, Customer Service, and Account Management skills
• Acturis Experience Desirable
• Experience in the Insurance and Insurance Brokerage domain
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving abilities
• Ability to work effectively in a team and independently
• Knowledge of insurance policies, regulations, and procedures
• Relevant certifications or qualifications in Insurance or related field beneficial

Benefits:

• Lively office based right next to Borough Market
• Support with CII qualifications and ongoing training provided
• They do have an office dog