Insurance Broking Accounts Technician

Job Title: Insurance Broking Accounts Technician

Location: Chelmsford, Essex (Hybrid - flexibility to work from home)

Contract Type: 12 months with the possibility of extensions

Rate: 300.00 inside IR35 via Umbrella companies

Overview

We are seeking an Insurance Broking Accounts Technician to join a Global Broking Centre team, based primarily in Chelmsford. This role is responsible for the delivery and development of fiduciary services across a portfolio of business, ensuring operational excellence, compliance, and strategic improvements. The role also includes oversight of offshore service delivery, contributing to performance management and process optimisation.

Key Responsibilities

• Deliver fiduciary KPIs, SLAs, and working capital targets.
• Collaborate with internal teams to achieve business outcomes.
• Support the development and execution of fiduciary account strategies.
• Lead delivery of specific projects and service improvements.
• Provide oversight and guidance to offshore service teams.
• Identify and implement process enhancements to improve efficiency and control.
• Produce regular reports and presentations for senior stakeholders.
• Maintain and update documentation related to fiduciary processes.
• Ensure compliance with internal risk management frameworks and policies.
• Build and maintain strong relationships with internal and external stakeholders (e.g. underwriters, auditors).

Essential Skills & Experience:

• Strong understanding of insurance broking accounts and fiduciary processes.
• Proven experience working with offshore service providers.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills across all levels.
• Ability to influence and lead initiatives.
• Knowledge of the UK regulatory environment.
• Enthusiastic team player with leadership qualities.

Either apply direct! Or please contact me on

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.