Payroll & Pensions Officer - AR

Support the Payroll & Pensions Manager and Deputy Manager to:

• To provide day to day administration of payroll and pensions across the Council and external customers are processed within statutory and organisational timelines and that processes are optimised and robust.
• Ensure controls are in place to meet all audit requirements and to ensure all statutory payments and returns are made to regulatory bodies.
• To improve customer service by working closely with HR colleagues and maintain effective working relationships with employees, managers both internally and externally.

Reporting To Whom: Deputy Payroll & Pension manager

Staff Management/Supervision Managing directly: 0 Supervisory: 0

Budget Management: (Direct responsibility)

The following are the values that are the guiding principles in all that we do and which all employees must work by.

• Trust: We believe in and can rely on each other
• Respect: We embrace diversity & value our differences
• Ambition: We have the courage to try new things & strive to be better
• Collaboration: We achieve more by working together
• Kindness: We are self-aware and considerate in all that we do

Support the processing of all Payrolls, Local Government Pensions Scheme (LGPS) and Teachers Pensions pension schemes for the Council and external businesses in accordance with statutory and contractual obligations and timescales, ensuring the integrity of all such data.

Supplying information, guidance and support when required regarding payroll legislation, pension regulation & policies to external customers, HR colleagues, employees, managers and their dependants on any enquiries through to resolution.

Process in real time Payroll & Pensions emails and calls received to the Netcall system to ensure 48-hour SLA is achieved.

Process payroll & pension assigned tasks and completed in line with the pay group processing schedule, monthly schedules and year end schedule.

Support the maintenance of appropriate records required to ensure accurate and prompt payment of new starters, contract changes & leavers.

To ensure the accurate calculation of, Gross & Net pay, Pensions, Tax & Student loans, National Insurance contributions (NIC), and other payments and deductions are correctly calculated in accordance with statutory and contractual requirements.

Checking the accuracy of team members work and providing support & guidance with tasks.

Process assigned occupational/statutory parental and occupational/ statutory sick payments and send employees letters and statutory forms within specified timeframe.

Process documentation required accurately and promptly to the Local Government Pensions Scheme (LGPS) and Teachers Pensions (TPS) providers in accordance with Monthly and annual deadlines.

Consolidate all payroll exception reports and prepare the stage 2 & 3 control report.

Check & Authorise emergency payments on Bankline, as required and complete all administration for Payroll & finance records accordingly.

Monitor, allocate accordingly and process overpayments by completing calculations, liaising with colleagues across HR, council employees, and external customers to repay accordingly through to appropriate resolution.

Responsible for reconciliation to the general ledger and prepare the PWI's for third parties e.g. voluntary deduction, AEO's, salary sacrifice etc.

Support the Officers with the preparation of statutory monthly returns as required by LGPS and Teachers Pensions.

Support the Payroll & Pension manager with the continued improvement of:

• iTrent ESS/ MSS functionality for both BwD & Schools, developing processes & complete user acceptance testing in line with legislation changes.
• Reviewing and improving reports & procedures.

The post holder may be required to travelling on Council business to attend meeting e.g. Schools, County Hall etc