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Claims Administrator (CD250)

Posted: 01/12/25
Recruiter:Exchange Street Executive Search
Reference:3038044143
Type:Permanent
Salary:£25,000 - £26,000 Annual £25,000 - £26,000
Location:Stockport, Cheshire
Description: This dynamic role involves managing the end-to-end process of claims administration, serving as a primary point of contact for valued clients and customers. The ideal candidate will possess exceptional organisational skills, attention to detail, and a strong commitment to maintaining customer satisfaction.

This role encompasses a diverse range of responsibilities, including:

  • Manage the entire process of claims administration from initial contact through to all-party liaison and administration.
  • Maintain accurate records of customer interactions, jobs, and feedback.
  • Prepare and send job confirmations, invoices, and other necessary documentation.
  • Track job progress and follow up with the team to ensure completion within deadlines.
  • Effectively address and resolve queries and complaints escalate to team lead where appropriate.
  • Handle emergencies with poise and efficiency.
  • Liaise with customers and the team to find solutions quickly and minimize disruption.
  • Maintain professional communication with customers, insurers, and colleagues.

What We're Looking For

  • A dedicated Claims Administrator with a proven track record of excellence in previous roles.
  • A problem-solving mindset and ability to handle challenges efficiently.
  • An enthusiastic and confident individual with exceptional written and verbal skills.
  • Excellent communication skills, with the ability to work under tight and busy timescales.
  • A team player who excels in a collaborative environment, contributing to shared goals.
  • A proactive learner with confidence to achieve success.

What's In It For You?

  • A competitive salary based on experience.
  • A comprehensive onboarding and induction programme.
  • Continual personal and professional development opportunities.
  • A supportive and friendly working environment.
Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD250. For all other vacancies, take a look at our website - (url removed)

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