Finance Assistant - Income Management

Job Title: Finance Assistant - Income Management
Contract Type: Temporary
Salary: 13.26 per hour
Hours: 37 per week

Hybrid Working
This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities.

About Us

Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders.

About the Role

This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas.

You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems.

Key Responsibilities

• Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking
• Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP
• Manage returned cheques and maintain accurate customer account records
• Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries
• Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections
• Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations
• Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery

Skills & Qualifications

• 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent)
• Experience or learning gained within a financial environment
• Ability to work effectively within a team
• Confident use of IT systems, including spreadsheets and financial software
• Clear and professional communication with customers, colleagues and managers
• Ability to explain financial information to non-finance users
• Understanding of accounting best practice and financial management principles
• Awareness of local and national financial contexts and the UK tax system relevant to the role
• Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity

Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.