Credit Controller

Credit Control & Customer Account Management

• Oversee credit control for all customer accounts.
• Send customer statements and respond to account-related queries.
• Chase overdue balances and maintain regular communication with customers.
• Work closely with the sales team, providing updates on the status of their customer accounts.
• Manage orders on hold pending account settlement or proforma payment.
• Release held and prepaid orders to the warehouse when cleared.

Customer Documentation & Reporting

• Email invoices and supporting account documents to customers as required.
• Upload invoices and documents to customer-specific online portals.
• Create, maintain, and update customer account records.

Accounts Receivable

• Review, allocate, and record incoming payments for credit accounts.
• Process and record advance payments from customers paying upfront.

EDI & International Orders

• Collaborate with a team member to process international orders submitted via EDI (Electronic Data Interchange).

Candidate Requirements

• A minimum of 2 years recent experience in a similar credit control or accounts administration role.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Clear, confident, and effective communication skills, with the ability to work well within a team.

Contract Details & Benefits

• Salary: £42,000 per annum
• Full-time, office-based role: 8:45am 5:00pm, Monday to Friday
• Company pension scheme after 6 months
• On-site parking at our peaceful, rural office location
• 20 days holiday per year, increasing with length of service