Credit Controller

3 days per week, open to discussion on the days/hours worked

We are seeking a diligent and organised Credit Controller to help manage our accounts receivable, monitor outstanding payments, and support the broader finance team on a flexible part time basis (3 days/week, though we are open to discussion on days/hours worked).

This role is ideal for someone who enjoys balancing financial responsibility with strong customer/contact management, values flexibility, and will also serve as the first point of contact when customers raise queries related to their invoices.

• Manage accounts receivable, including sending out statements and payment reminders.
• Monitor overdue accounts, follow up with customers for payment in a timely and professional manner.
• Maintain accurate records of customer accounts.
• Produce regular credit control reports (e.g. debtor reports), highlight at risk accounts and recommend actions.
• Support month end/financial close activities related to receivables.
• Provide excellent customer communication: negotiate payment plans, offer reminders and follow up calls, handle queries politely and professionally.
• Liaise with other teams (Sales, Implementation, Customer Success) as needed to resolve invoice or credit related queries or disputes.

• Previous experience in credit control, accounts receivable, or similar finance/AR role.
• A strong eye for detail and high level of accuracy.
• Good organisational and time management skills, able to prioritise tasks in a varied workload.
• Excellent communication and negotiation skills; confident dealing with customers in medium to large organisations.
• Competent with accounting software/ERP systems (or willingness to learn).
• Comfortable working (given part time nature), but also collaborating with wider finance and other teams.
• Professional, polite, persistent, with good problem solving abilities.
• Hard working and well organised

• Great Place to Work certified 3 years running
• A supportive, collaborative finance team who love what they do
• Hybrid working (1 day per week in our Manchester office)
• 25 days' holiday public holidays increasing with length of service (pro rated for part time employees).
• Birthday off work.
• 2 paid volunteer days a year
• We operate a Salary Exchange pension scheme which you will be auto enrolled into from day one of employment.
• Free Gym Membership with Pure Gym or £240 yearly Wellbeing Allowance
• Enhanced maternity, paternity, and adoption leave
• Cycle to work scheme
• Health cash plan
• Free breakfast & lunch when in the Manchester office
• Discounted Parking in Manchester
• Access to training - both internal and external
• We plant a tree for every new joiner that joins us!
• We are a dog-friendly office
• And many more

• Always Learning - They are naturally inquisitive, always striving to become an expert in our field.
• Supportive - Helpfulness sits at the heart of your culture, when they win, we win as a team.
• Driven to Achieve - They are passionate and energetic - whatever the mission. When they encounter challenges they show courage, resilience, and initiative to overcome them.
• Committed to Excellence - Through their technical prowess, creativity, personal integrity and accountability, they deliver exceptional outcomes and exceed expectations time and time again.