Senior Claims Handler

Senior Claims Handler - Leeds (Permanent, Full-Time)
4 days in the office Professional Indemnity, Liability & Management Liability

Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward-thinking insurer known for delivering a high-quality, people-first claims service.

You'll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer-focused solutions.

The Role

As a Senior Claims Handler, you will:

• Manage your own caseload of diverse claims, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Management Liability.

• Work proactively to drive claims to a timely and fair settlement.

• Apply strong knowledge of policy wordings across multiple classes of business.

• Build and maintain strong relationships with key brokers.

• Contribute to team projects and continuous improvement initiatives.

What you will bring

• Background in handling PI, EL, PL, or Management Liability claims, OR legal qualifications/experience transitioning into insurance claims.

• Ideally working towards (or keen to study for) CII qualifications.

• Strong communication skills-both written and verbal.

• Confident using Microsoft Office and willing to learn in-house systems.

• A proactive, organised and relationship-driven approach.

The Culture

You'll be joining a team that:

• Puts people first and values relationship-building.

• Works collaboratively and supports each other to succeed.

• Is committed to continuous improvement.

• Values professionalism but keeps egos at the door.

• Encourages diverse perspectives and flexible working patterns.

Interested?

If you meet the requirements and are looking for a role where you can genuinely make an impact, we'd love to hear from you.

You must have the right to live and work in the UK to be considered.