Credit Controller FTC - Sport Travel

Destination Sport Group

Credit Control & Accounts Receivable

This role is based in our Manchester office, you must live within a commutable distance.

Fixed Term Contract - 6 Months

Welcome to Destination Sport Group, our unique global sports travel business offers our partners the very best in everything they need in order to succeed. We are proud to have 7 market leading sports travel companies in our Group, helping millions of customers to enjoy sport.

To learn more about us visit our website -

As a growing business we're now looking for a proactive Credit Controller who thrives in a fast-paced environment and enjoys building positive relationships with our clients. Sitting within our Finance Operations team this role will play a key role in managing all aspects of credit control within the business to improve debt recovery, debtor days and ensure healthy cashflow. In addition, you will also support the wider Finance Operations team when required.

No two days are the same in this broad role but on a typical day you will

• Manage and collect outstanding debts through telephone and email collection techniques.
• Deal with customer queries
• Reconcile and post client receipts in a timely manner.
• Liaise with internal staff to resolve queries and problems.
• Ensure that all accounts receivable activities comply with relevant financial policies and procedures
• Investigate and resolve outstanding debtor items
• Assist with the wider finance operations team when required including but not limited to Accounts Receivable, Banking and Treasury.
• Produce and maintain process notes and procedures.
• Work closely with each department of the sports divisions and become a key point of contact
• Work on ad-hoc projects and improvements to the Sports finance process
• Assist on the wider month end close process as required
• Maximise personal skills, knowledge, and experience to positively impact on performance and assist in meeting business goals
• Adhere to the organisation's policy and procedures on information security and take whatever actions are required to safeguard data and assets.

To be successful within this role, you will be confident and detailed orientated with:

• Previous experience in Credit Control or Accounts Receivable
• Strong communication and negotiation skills
• Good attention to detail with the ability to take ownership of your accounts
• Be able to work under pressure and to tight deadlines.
• Knowledge of back-office systems, experience in Unit4 Dream Financials is preferred but not essential.
• Have the ability to work within a team environment to achieve team/department objectives
• Have the ability to think logically, consider all relevant aspects and carry out basic analysis on information.
• Computer literate with good knowledge of Microsoft Office, and in particular Excel.
• Have excellent communication skills both written & verbal.
• Ability to be proactive and work independently.
• Experience in supporting with process improvements.
• Experience in writing formal documentation such as process notes and procedure.
• Experience in writing process notes, procedures, and other formal documentation.

What you'll get in return

• Central office location based on Oxford Road Manchester
• Hybrid working with the expectation of 2 days in the office per week

• A competitive salary with a company incentive scheme
• An attractive holiday package, ability to buy and sell holidays and a day off for your birthday
• A wide variety of salary sacrifice schemes and flexible benefits
• The opportunity to grow and develop in your role

So if you are looking for your next challenge, take a look and get in touch we'd love to hear from you!