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Senior Manager, Strategic Operating Model page is loaded Senior Manager, Strategic Operating Modellocations: London: Edinburgh New Uberior House Head Office: Birmingham 125 Colmore Row: Bristol Harbourside: Leeds Wellington Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (14 days left to apply)job requisition id: 150773 End Date Wednesday 04 February 2026 Salary Range £0 - £0 Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Senior Manager, Strategic Operating Model Location: London, Birmingham, Bristol, Edinburgh or Leeds Salary: £100,000 + (dependent on experience and location) Hours: Full-Time Working Pattern: Our work style is hybrid, which involves spending at least two days per week or 40% of our time, at one of our office sites. About this Opportunity: Business and Commercial Banking at Lloyds Banking Group is on an exciting journey to become the leading UK digitally led relationship bank. With significant investment to transform the customer experience, the BCB Chief Operating Office is making it easier, faster, safer and more convenient for customers to do business through a strategy to digitise, diversify and transform our offering for businesses with turnover up to £100 million.Within this, the Strategic Operating Model team plays a pivotal role. You'll join an encouraging and ambitious group that develops and delivers end to end operating model improvements across people, process and technology so BCB can meet its customer and commercial goals. The work is varied and fast paced with regular exposure to senior leaders, strong cross bank collaboration and the chance to be a leader with vision at the forefront of high profile change. What you'll be doing: Build and deliver complex end to end operating model change that enables BCB's strategy and commercial outcomes Lead cross functional initiatives, coordinating colleagues across Coverage, Product, Operations, Technology, Chief Controls Office, Risk, Finance, People & Places and Legal Influence and align stakeholders on direction of travel, communicating complex ideas in clear and compelling ways Apply structured problem solving using qualitative insight and data to drive decisions and measurable outcomes Connect the dots across diverse inputs to produce coherent designs, crisp narratives and succinct storytelling Manage multiple initiatives in a fast paced environment, balancing priorities to land the right solutions for customers and colleaguesWe're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need: Confirmed experience of designing and delivering operating model change within the financial services sector and ideally within BCB Proven track record of analysing complex issues and translating insights into practical, commercially aligned recommendations. Ability to influence and engage senior stakeholders, communicating complex ideas clearly and gaining alignment across diverse teams. Experience working in fast paced, transformation focused environments, balancing multiple priorities and leading initiatives concurrently. Ability to integrate insights from business inputs (customer, commercial, operational, risk, technology) to build coherent solutions and compelling storytelling. A collaborative leadership style, comfortable working across functions to shape and deliver cross business change. About Working For Us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesThis is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. |
