Employee Benefits Account Manager

Employee Benefits Account Manager
28,000 - 36,000 P.A (DOE)
Full Time, Permanent
Peterborough

Our client focuses on delivering high-quality service and building long-term relationships with clients across healthcare and group risk schemes.

They are looking to recruit an Employee Benefits Account Manager to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path.

Key Responsibilities:

• Assist in managing an existing portfolio of clients across healthcare and Group Risk schemes
• Contact clients and arrange meetings
• Research the marketplace to identify suitable products and solutions
• Liaise with clients, scheme members, and external providers via telephone and email
• Work closely with clients' HR/Payroll representatives to reconcile data and assist with queries
• Respond to internal and external requests promptly and efficiently
• Keep all parties informed of progress and maintain accurate records on back-office systems
• Process new business and annual renewals of Group Protection and Healthcare schemes
• Undertake ongoing administration of existing group schemes
• Maintain a strong working knowledge of healthcare market products
• Build and maintain strong professional relationships with clients and colleagues
• Contribute to project work to support team operations and client relationships
• Identify potential opportunities for new business
• Any other duties to support the Heads of Employee Benefits Advice and Administration

Experience Required:

• Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits
• Excellent time management and organisational skills with the ability to prioritise workloads
• Strong analytical skills and attention to detail
• Exceptional written and verbal communication skills to liaise with clients
• Ability to work independently with minimal supervision
• Client-focused with the ability to address and resolve queries effectively

Working Hours:

• Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)

Benefits:

• 28,000 - 36,000 P.A (dependent on experience)
• 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
• On-site parking
• Pension scheme - 5% matched contribution and National Insurance kickback
• Death in Service - life cover up to 4x annual salary
• Critical Illness Cover - up to 2x annual salary
• Dental scheme
• Private Medical Insurance
• Lunch paid for by company
• Exam support for professional qualifications

If you are interested in this position, please apply within.

Applications from outside the UK will not be considered.