Accounts Payable & Customer Service Specialist

Accounts Payable & Customer Service Specialist / Remote / £30,000 to £35,000 Per Annum D.O.E.
An exciting opportunity for an experienced Accounts Payable & Customer Service Specialist to join a fast-growing group of international multimedia agency based in the City of London. Fluent Italian is required.

Charlie Creative Lab Ltd is a fast growing Group of International Multimedia Agencies based in the UK, Italy and Cyprus that offers a full consultancy service to international multimedia producers (Self Publishers, YouTubers, Tiktokers, etc.)

We are currently hiring an Accounts Payable & Customer Service Specialist (English Italian) to join our team. The candidate will be responsible for supplier invoice processing, bank and payment-related reconciliation tasks, as well as supporting authors, suppliers and partners through high-quality customer service.

The ideal person is energetic, self-motivated, a problem solver, and able to work under pressure in a fast-paced and international environment.

What s in it for me?

• Competitive salary of £30,000 to £35,000 per annum, dependent on experience.
• Flexible full-time 9-5 remote working anywhere in Europe. (CET time zone +/- 1 HOUR), Mon-Fri.
• As this is a remote position, you will need to have your own fast connection and computer.
• 3 Months probation and long term contract after succeeding the probation.
• We will provide 3 months of training but we aim to give the candidate a high level of independence.

Responsibilities of the Senior Accounts Payable & Customer Service Specialist:

• You will be responsible for supplier invoice processing.
• Bank and payment-related reconciliation tasks,
• Supporting authors, suppliers and partners through high-quality customer service.

Skills & Experience Required:

• Fluent in Italian and English, written and spoken.
• Previous experience in accounts payable, bookkeeping or accounting administration.
• Strong customer service experience, ideally in an international environment.
• excellent attention to detail and can manage high volumes of transactions accurately.
• Comfortable using accounting software (Xero, QuickBooks or similar is a plus).
• Solid Excel skills and good data-handling abilities.
• Able to communicate clearly and professionally and are able to solve problems independently.
• Organised, and able to prioritise tasks and meet deadlines consistently.
• Communicate effectively with clients, handling both email and phone calls when necessary.
• Proactive, reliable, and able to work both independently and within a team.
• Positive, customer-oriented and professional attitude.

What s Next?
If you have the skills and passion to be successful in this Accounts Payable & Customer Service Specialist position, we would love to hear from you. Apply NOW and we will be in touch.