Client Manager - Outsourcing, Accountancy Practice

Bookkeeping & Outsourced Finance
Uckfield Hybrid Working Available

Are you an experienced practice professional who thrives in a client-facing leadership role? Do you enjoy building relationships, developing teams and delivering high-quality outsourced finance services to growing businesses?

A well-established and forward-thinking accountancy firm is looking for a Client Manager to join its expanding Bookkeeping & Outsourced Finance team. This is a fantastic opportunity to play a key role in shaping and leading a growing service line within a supportive and collaborative environment.

You ll take ownership of a portfolio of clients, ensuring bookkeeping and outsourced finance services are delivered accurately, efficiently and to an exceptional standard. Alongside client delivery, you ll lead and inspire a multi-location team, helping to drive performance, quality and continuous improvement.

This role offers genuine scope to influence processes, embrace technology and contribute to the strategic growth of the outsourcing function.

• Building and maintaining strong, long-term client relationships

• Reviewing bookkeeping, VAT returns, CIS returns and management accounts

• Overseeing VAT registrations, de-registrations and handling VAT enquiries

• Managing team workflow, deadlines and quality control

• Leading, coaching and motivating a team across multiple offices (UK and overseas)

• Reviewing timesheets and monitoring recoverability

• Supporting new business development, proposals and conversion of prospects

• Driving process improvements and embedding technology solutions

• Ensuring compliance standards are met and maintained

• Assisting with billing and monitoring fee recovery

You will ideally be AAT, ACCA or ACA qualified (or qualified by experience) with solid experience gained within an accountancy practice environment.

You will also bring:

• Strong, hands-on bookkeeping experience

• Good working knowledge of VAT

• Confidence using systems such as Xero, Sage, QuickBooks, Dext and ApprovalMax

• Previous experience managing or mentoring staff

• Excellent organisational and communication skills

• A proactive, solutions-focused mindset

• A genuine enthusiasm for developing people and improving processes

• Competitive salary with performance-related bonus

• Pension scheme

• Private medical insurance

• Life assurance

• Ongoing professional development and training

• Flexible working arrangements

• Supportive, collaborative culture within a growing group

If you re looking for a role where you can combine client delivery, team leadership and strategic input while being part of a firm that values innovation and long-term relationships we d love to hear from you.