Billing Supervisor

Billing Supervisor - Legal Sector

Role overview:

A leading law firm is seeking a driven and knowledgeable Billing Supervisor to join their finance function. This is an ideal opportunity for an experienced Biller or Senior Billing Specialist who is ready to take the next step in their career and oversee a high performing billing team. The successful candidate will play a key role in streamlining processes, elevating billing performance, and supporting the firm's ongoing growth.
Your new responsibilities:

• Overseeing the firm's end-to-end billing and eBilling processes to ensure accuracy, compliance, and timely delivery.
• Acting as the main point of escalation for complex billing queries, client requirements, and eBilling system issues.
• Supervising and mentoring a small team, providing training, support, and performance guidance.
• Working closely with Partners, Associates, and the wider Finance team to improve billing efficiency and client service.
• Monitoring billing KPIs, producing reports, and recommending process improvements.
• Ensuring alignment with client guidelines, legal billing standards, and eBilling platform requirements.

• Strong experience in legal billing and eBilling, ideally within a law firm or professional services environment.
• Solid understanding of common eBilling platforms and client billing guidelines.
• A proactive mindset with the ambition to step into a leadership position and take on new challenges.
• Excellent communication skills with the ability to build strong relationships across the firm.
• High attention to detail and confidence managing complex or high volume billing cycles.
• Previous supervisory or mentoring experience is desirable but not essential.

• A genuine opportunity to progress your career into supervision, with tailored support from senior leadership.
• Exposure to a forward thinking finance team in a respected legal business.
• Competitive salary and benefits package.
• Hybrid working and a culture that values development, collaboration, and continuous improvement.
• The chance to make a meaningful impact by shaping billing processes and supporting the firm's financial performance.