Credit Controller

We re looking for a commercially sharp, resilient problem-solver to take full ownership of customer retentions, credit control and debt recovery within a growing UK business. This is not just a finance role and it s not just a sales role. It s a pivotal, high-impact position sitting at the heart of the business.

• Leading structured retention conversations to reduce churn and protect recurring revenue

• Managing failed Direct Debits, overdue accounts and payment plans

• Handling financial offboarding, early termination fees and director guarantees

• Owning debt recovery processes, including escalation to external agencies

• Tracking KPIs including save rate, aged debt and cash recovery

• Working cross-functionally with Sales, Billing, Support and Leadership

• Direct impact on revenue and business stability

• High earning potential (OTE £50k)

• Hybrid working

• Huge scope to influence processes and customer journey improvements

• A unique blend of negotiation, commercial awareness and financial control

• 3+ years experience in B2B retention, credit control, debt recovery or similar

• Confident handling difficult conversations and contractual discussions

• Tenacious, resilient and commercially astute

• Strong numerical accuracy and CRM/system confidence

• Process-driven, compliant and detail-focused

This role suits someone who enjoys problem-solving, thrives on targets, and isn t afraid to have firm but professional conversations to protect the business.

If you want a role where you genuinely own the outcome, drive results and build highly transferable commercial skills this is it.