An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice.
You will be working closely with the Property Claims Team Manager handling Domestic and Commercial Property claims as well as assisting with Managerial duties as and when required.
Full support towards career development and progressing within is very much encouraged as well as working towards Industry qualifications.
Key responsibilities:
Provide an exceptional customer service
Manage own caseload of Domestic and Commercial Property claims cradle to grave
Act as a point of contact
Assist and work closely with your Team Manager as and when required
Handle complaints working with your Team Manager
Attend client meetings as and when required
Working hybrid, although this is totally flexible and can be worked around your individual circumstances.
About you:
Experienced in handling both Commercial and Domestic Property Claims (all general perils)
A background providing an exceptional customer service taking pride in your excellent communication skills
The ability to step up in the absence of your Team Manager
Be organised and have the ability to work in a team as well as using your own initiative
Experienced in handling complaints
A background working in a targeted and pressured environment working towards KPI's and SLA's
Good IT skills, being able to use multiple systems
Be comfortable and happy to work on a hybrid basis (although days working in the office is offered on a very flexible basis as and when to suit your individual circumstances)
Industry qualifications, ideally a minimum of Cert CILA or working towards.
