Payroll Officer

Are you an experienced and customer-focused payroll professional looking for a new challenge? Join the London Borough of Hackney, one of the UK's most diverse and highest-performing local authorities, We are Open, Inclusive, Ambitious, Pioneering, Proactive, and Proud.

• Post Title: Payroll Officer
• Directorate: Chief Executive
• Service: HR & Traded Services: Payroll
• Location: Hackney Service Centre (with hybrid/agile working)
• Responsible To: Payroll Team Leader

As a Payroll Officer, you will be crucial in assisting in the delivery of the Payroll service. You will work with a reasonable degree of autonomy and may be responsible for a number of areas of transactional work. The payroll service supports Hackney, Traded Services, including Schools and Teachers.

• Processing and Data Management: Accurately inputting payroll data (Starters, Leavers, Secondments, etc.) into the Midland HR System (ITRENT).
  
  
• Payment Calculation: Calculating and recording statutory and occupational Maternity, Paternity, and Adoption payments.
  
  
• Expense & Claims: Processing Overtime Claims and Travel/Mileage expense claims, including Teachers' data in line with HLT provisions.
  
  
• Compliance: Ensuring all employees are paid accurately and on time, checking monthly payrolls and variance reports. You will maintain up-to-date knowledge of payroll legislation and lawful deductions.
  
  
• Customer Support: Providing effective responses to a wide range of enquiries from employees, managers, and external organisations. You will advise employees and managers on all payroll issues, aiming to resolve matters at the source.
  
  
• Third-Party Payments: Processing and quality assuring payments to third parties like Income Tax/NI and Pension Contributions.
  
  

We are looking for a highly organised individual with excellent attention to detail.

• Payroll Expertise: Proven up-to-date knowledge of payroll processes, principles, and statutory payments/deductions (SSP, SMP, TAX, and NI).
  
  
• System Experience: Demonstrable experience processing a range of transactions using HR/Payroll/Pensions systems.
  
  
• Query Resolution: Experience resolving customer queries/problems related to payroll matters, providing advice, and taking initiative to progress solutions.
  
  
• Legislation/Policies: Knowledge and understanding of employment legislation, PAYE, and the ability to interpret and apply these to provide information. Understanding of Local Government and Teachers' Terms & Conditions is also valuable.
  
  
• Skills: High-level customer service skills, the ability to work quickly, accurately, and to tight deadlines, and strong problem-solving skills.
  
  

If you are a proactive team player who thrives in a quality-controlled, customer-focused environment and possess the required experience, we want to hear from you!

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.