Credit Controller

Job Title: Credit Controller (3-Month Contract to Permanent)
Location: Solihull (Office Based - 4 Days Office / 1 Day Flex)
Hours: 30-37.5 hours per week (flexible start/finish, typically 9:00am - 4:30pm)
Rate 16 per hour (37.5 hours)

We're looking for a tenacious and relationship-focused Credit Controller to join a growing business in Solihull. This is a 3-month contract with the potential to become permanent as the company looks to establish a dedicated credit control function for the first time.

With a current debtor ledger of approximately 800k, historically managed by the sales team, this is an exciting opportunity for someone who enjoys taking ownership, building processes, and proving the value of a strong credit control function.

This is not a heavy-handed collections role. The focus is on client relationships, communication and accountability, working closely with business owners and property investors to ensure agreed payments are followed through.

If you enjoy being proactive, building rapport over the phone, and chasing outcomes with persistence and professionalism, this could be the perfect role.

• Reviewing daily reports to track who has paid and who has outstanding balances

• Proactively contacting clients to agree payment timelines

• Following up on missed or overdue payments

• Building relationships with business owners and property investors

• Discussing products and services to reinforce the value delivered to clients

• Managing instalment plans and tracking payments

• Maintaining accurate records of all payment agreements

• Working closely with internal teams to ensure consistent communication with clients

We're looking for someone with the confidence and persistence to own the credit control process and drive results.

Essential:

• Minimum 1 year Credit Control experience

• Strong communication and rapport-building skills, particularly over the phone

• Tenacious, proactive attitude

• Highly organised with strong attention to detail

• Comfortable tracking instalments and payment schedules

• Competent Excel skills

• Good numerical ability

Desirable:

• Experience dealing with high-value clients or business owners

• Experience in relationship-led credit control environments

• Opportunity to build and own the credit control function

• Potential to move into a permanent role with incentives

• Join a growing business with a strong client base

• Work closely with leadership and the sales team to shape best practice

• Interviews from: 16th March

• Start date: 23rd or 30th March

If you're a relationship-driven Credit Controller who enjoys chasing outcomes while maintaining strong client relationships, we'd love to hear from you.