Credit Controller

A well-established and growing organisation within the logistics and supply chain sector is seeking a Credit Controller to join its Finance team based in Studley. This is a great opportunity for an experienced Credit Controller to take ownership of accounts receivable and play a key role in maintaining strong cash flow and customer relationships.

The Credit Controller will be responsible for managing and maintaining accurate accounts receivable balances across a diverse customer base. The role requires a proactive and organised individual who can confidently liaise with customers and internal stakeholders to resolve overdue balances while minimising disruption to service.

Key Responsibilities:

• Managing accounts receivable balances for a large portfolio of customers, including GBP and EUR accounts
• Clearing customer accounts and resolving discrepancies
• Monitoring and managing overdue balances
• Managing and reviewing customer credit limits
• Producing weekly credit control reports using ERP systems and Excel
• Regularly contacting customers regarding overdue debt or approaching credit limits
• Reviewing financially blocked orders and working with customers to resolve issues
• Reporting risk accounts in line with insurer SLAs
• Working closely with internal Sales and Operations teams to obtain payment while maintaining strong customer relationships
• Providing regular reporting to the wider finance function

• At least one year’s experience in a Credit Control role
• Strong verbal and written communication skills
• Confident, persuasive, and professional when liaising with customers
• Highly accurate with strong attention to detail
• Able to work effectively under pressure and meet deadlines
• Proactive, organised, and a strong team player
• Confident using Microsoft Excel (minimum intermediate level)
• Experience using ERP systems such as SAP is desirable
• Previous logistics or supply chain experience advantageous but not essential

• 25 days holiday plus bank holidays
• Birthday day off