Payments Officer

Location: Mostly home working (first few weeks office-based, 2 days per week for training)Hours: 36 hours per weekRate: £16.25 per hour PAYE / £21.10 per hour UmbrellaContract: 3 months+ (very likely extension)Start: ASAP

We are seeking a highly organised and detail-focused Payments Officer to support the accurate and timely processing of payments to Adult Social Care and Public Health providers. This role ensures smooth financial operations across a range of services, including Residential & Nursing Care, Homecare, Day Care, Transport, Special Cleaning and other commissioned support.

Working within the Mosaic/Integra environment, you'll help maintain financial accuracy, resolve payment issues, support system improvements, and collaborate with multiple internal and external stakeholders.

• Process payments to adult social care and public health providers in line with Corporate, Audit and Departmental guidelines.
• Follow all relevant financial and administrative policies, controls and procedures.
• Process payments within the Richmond and Wandsworth Mosaic/Integra systems.
• Maintain up-to-date payment schedules, ensuring providers are paid on time.
• Investigate and resolve payment issues, including recovery of overpayments.
• Liaise with providers, commissioning teams, finance partners, and other stakeholders.
• Verify invoices against commitments and purchase orders, investigating discrepancies.
• Support financial system development, upgrades and data cleansing ahead of new implementations.
• Maintain the Mosaic Financial Database with accurate fee rates and contract unit costs.
• Work with Commissioners and providers on block contract orders.
• Monitor block contract payments, update databases, and alert budget holders of overspend risks.
• Support year-end processes by providing lists of outstanding payments.
• Scrutinise and process external creditor setups/amendments while preventing fraudulent changes.
• Ensure consistent, high-quality service delivery across both Councils and maintain strong working relationships with stakeholders.

• Strong financial administration or accounts payable background (public sector desirable).
• High attention to detail and strong numerical accuracy.
• Experience with Mosaic or Integra is a bonus, but not essential.
• Confident resolving queries and communicating across different teams.
• Proactive, organised, and able to manage competing priorities.

• Majority home-based working.
• Initial structured in-office training (2 days per week).
• Competitive hourly rate.
• Likely contract extension beyond the initial 3 months.
• Opportunity to gain valuable experience within local authority finance.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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