Client Support Administrator

Our Client is a global specialist in corporate, fund and active wealth services and are looking for a Client Support Administrator to join their busy administration team.

The Client Support Administrator will:

• Undertake periodic and trigger event reviews for new and existing client entities
• Ensure that review findings are concise and accurate
• Review CDD document received and carry out an assessment on the certifier
• Demonstrate effective communication, ensuring the objectives, initiatives and information is cascaded to team/direct reports
• Undertake role specific tasks to support the Client Support Senior Manager
• Ensure that their time is recorded accurately and that timesheets are submitted promptly
• Support the Administration Teams enabling them to focus on Client relationships
• Develop and maintain knowledge of control documents, policies, procedures and processes
• Maintain a sound understanding of key risks, legal, regulatory and AML obligations applicable to the business' operations and their impacts on the business. Ensure clear understanding of the business' Risk Appetite Statement
• Encourage a culture of compliance by building strong relationships within the business

The ideal candidate for the role of Client Support Administrator will have:

• 2-5 years experience working in a similar support role
• A demonstrable track record within the offshore financial services industry, with experience of the administration of trust and company structures and experience in implemeting CDD policies and procedures in the review of client files
• A good understanding of Anti Money Laundering, Countering the Financing of Terrorism and Proliferation Financing legislation, codes of practice and regulatory guidance as well as industry best practice is essential, together with company and trust regulation
• An understanding of NavOne would be an advantage but is not essential as training will be provided.
• Fluent in English, with strong verbal and written communication skills which are critical to the position
• Ability to deal with structures and understand regulatory and policy requirements
• Excellent organisational skills and attention to detail
• Strong relationship building skills

Desirable:

• An understanding of NavOne would be advantageous but is not essential as training will be provided