Branch Manager

Job Advertisement: Branch Manager

Location: Poulton (Blackpool)

Are you a passionate leader ready to make a significant impact in our community? Our client is seeking a dedicated Direct Distribution Branch Manager to join their Poulton Branch. This is an exciting opportunity for a self-driven individual focused on developing and inspiring a team to achieve service excellence.

Key Responsibilities:

• Support the organisation's Direct Distribution Strategy by proactively generating leads for new business.
• Identify, assess, and mitigate risks in accordance with the organisation's risk management framework and regulatory requirements.
• Achieve and exceed agreed objectives, contributing to the organisation's strategic plan.
• Ensure positive member outcomes by applying the principles of Consumer Duty consistently.
• Manage member complaints effectively, ensuring timely resolutions and appropriate escalation.
• Oversee branch quality assurance checks and ensure compliance with control procedures.
• Build external relationships and explore new partnerships to enhance the organisation's presence in the community.
• Maintain accurate People HR records, including sickness, annual leave, and performance reviews.
• Foster a culture of accountability and service excellence within the team.

What You Will Bring:

• Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.
• Exceptional communication and interpersonal skills.
• Ability to work independently and make informed decisions.
• Strong attention to detail and a commitment to a 'right first time' approach.
• Knowledge of market opportunities with a focus on achieving growth objectives.
• A qualification in Leadership, Management, or further education is desirable.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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