Sales Ledger & Billing Coordinator

Cityworx are recruiting for an experienced Sales Ledger & Billing Coordinator to join an established care business based in the Southwark area. on a part time basis, 3 days a week.

We are seeking an accurate, methodical and hands-on Sales Ledger & Billing Coordinator to take ownership of our weekly billing process. This role is critical to maintaining cash flow and preventing downstream credit control issues. It requires strong attention to detail, confidence working with data, and the ability to operate at pace across multiple systems.

The role will involve working across care management systems, plus Sage 50, Excel, and invoicing portals, ensuring billing is accurate.

Key Responsibilities

• Prepare and raise weekly invoices across all care packages within strict deadlines.

• Validate hours against timesheets and care schedules using OneTouch.

• Process and raise invoices within Sage 50, ensuring all billing information is accurate and complete.

• Apply correct charge rates, including HCAs, nurses, enhanced rates, and bank holiday rates where applicable.

• Confirm purchase order numbers, funding details, and client billing instructions are correct.

• Submit invoices via customer invoicing portals, including Tradeshift where required.

Sales Ledger & Data Management

• Maintain and manage the sales ledger within Sage 50.

• Reconcile OneTouch data against scheduled hours and actual service delivery.

• Use Excel, including VLOOKUPs and data validation techniques, to analyse and verify billing data.

• Identify discrepancies promptly and work with relevant teams to resolve issues.

• Take ownership of data accuracy, ensuring all records are complete, up to date, and audit-ready.

Query Resolution & Team Coordination

• Act as the first point of contact for invoice queries and billing discrepancies.

• Investigate and resolve issues using system data and supporting documentation wherever possible.

• Escalate complex queries to the Finance Manager or Credit Control team when required.

• Work closely with Credit Control to ensure a smooth and accurate handover of invoices.

• Highlight recurring issues and support continuous improvements to billing processes.

• Maintain strong communication across finance and operations teams to ensure efficient workflow and service delivery.

For this role, you will need experince in Excel, Sage 50, invoicing portals, as well previous experience in a fast-paced sales ledger or billing role.

This role is office based, 3 days a week.