Credit Controller

Credit Controller

Flexible / Hybrid Working Available
Paying between 30k - 34k DOE

Are you an experienced Credit Controller or Accounts Receivable professional looking to join a high-performing finance team within a leading professional services environment?

We're recruiting on behalf of a well-established, highly respected organisation operating in a fast-paced, regulated industry. With a strong reputation for delivering exceptional client service and innovative solutions, this business is investing in its finance function and looking for a confident, proactive individual to take ownership of a debt portfolio and play a key role in maintaining cash flow and reducing aged debt.

This is a fantastic opportunity to join a collaborative and forward-thinking finance team where your ideas will be valued, your development supported, and your contribution recognised.

The Role

In this varied and rewarding role, you will be responsible for managing and controlling outstanding debt across a designated portfolio, ensuring effective credit control processes are followed and stakeholder relationships are maintained.

Key responsibilities will include:

• Managing a portfolio of outstanding debt and proactively chasing overdue payments
• Conducting regular face-to-face and virtual meetings with internal stakeholders regarding debt positions
• Monitoring queries and disputes, ensuring timely resolution and appropriate escalation where needed
• Reviewing and analysing aged debt against agreed KPIs and metrics
• Ensuring consistent application of credit control and debt provisioning policies
• Minimising ledger adjustments and ensuring overpayments or payments on account are correctly allocated, refunded, or cleared
• Reducing unallocated cash receipts and maintaining ledger accuracy
• Updating senior stakeholders, managers, and directors on debt status and risks
• Maintaining accurate and up-to-date notes and account statuses using internal systems such as Workday
• Preparing daily, weekly, and monthly reports for management
• Identifying high-risk or problem debts and escalating appropriately
• Supporting and managing the legal process for debts requiring formal recovery action

About You

To be successful in this role, you'll be an experienced and confident Credit Controller with excellent communication skills and the ability to build strong working relationships across the business.

You will have:

• Previous experience in Credit Control / Accounts Receivable, ideally within professional services
• Experience using Workday or similar finance/ERP systems (preferred)
• Strong Excel skills and confidence working with data and reports
• Excellent written and verbal communication skills
• The ability to present confidently and influence stakeholders at all levels
• Strong interpersonal skills with the ability to challenge professionally when required
• A proactive, organised approach with excellent attention to detail
• A commitment to delivering exceptional service to both internal and external stakeholders

What's on Offer

This organisation is committed to creating an inclusive, people-focused workplace where employees can thrive.

You can expect:

• Flexible and agile working options
• A collaborative and supportive team culture
• Career development programmes, mentoring, and structured progression opportunities
• Exposure to senior stakeholders and opportunities to make a real impact
• Modern offices and excellent collaboration spaces
• Competitive salary and benefits package

If you're looking for a role where you can take ownership, build relationships, and contribute to the success of a leading business, we'd love to hear from you.

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INDFIR

The Portfolio Group are acting on behalf of our client in recruiting for this position.