Assistant Team Manager - Pensions Administration Croydon or Birmingham We are seeking an experienced Assistant Team Manager to join a growing Pensions Administration team delivering high?quality services to pension scheme clients and members. This role focuses on managing day?to?day administration for a portfolio of schemes (predominantly Defined Benefit), overseeing workloads, ensuring service standards are met, and supporting the development of team members. Location: Croydon or Birmingham preferred (hybrid working). Key Responsibilities of the Assistant Team Manager
Oversee and prioritise administration workloads
Ensure work meets Service Level Agreements, scheme rules, and legislation
Review and quality?check team output
Support, train, and mentor team members
Attend client and trustee meetings
Manage ad?hoc projects and identify non?core fee work
Keep up to date with technical and legislative changes
Skills & Experience of the Assistant Team Manager
Senior Pensions Administrator or Deputy Team Leader experience
Strong knowledge of Defined Benefit pension schemes
Excellent communication and stakeholder management skills
Proven ability to manage deadlines and multiple priorities
Experience supervising or developing others
What's on Offer
Competitive salary and performance?related bonus
Study support and salary increases for exam success
Ongoing training and career development
Supportive, inclusive team environment
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