Credit Manager / Senior OTC Analyst

Your new company
A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations.

Your new role

• Manage end-to-end Credit Control activities for assigned entities.
• Handle daily payment allocation and cash application
• Chase overdue balances and follow up with customers
• Manage offsets, reconciliations and chargebacks
• Lead dispute resolution and communication with key accounts
• Prepare and maintain DSO, ageing and AR exposure reports
• Standardise and automate AR reporting across entities
• Monitor overdue balances and risk positions
• Support AR consolidation for the US, Italy and Spain
• Participate in weekly and bi-weekly AR review meetings
• Implement process improvements, automation and simplification
• Set up and manage automated payment reminders
• Act as the main Credit Control contact for major customers, including Amazon
• Collaborate closely with Finance, Sales and local Credit Control teams
• Challenge commercial decisions that increase credit risk
• Support decisions on credit limits, payment terms and credit insurance
• Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite)

• 5+ years' Credit Control experience, ideally at senior level
• Industry knowledge either in FMCG or Retail
• Strong operational receivables background
• Solid reporting and data analysis skills
• Experience assessing credit risk
• Good understanding of credit insurance and policy management
• High proficiency in Excel (advanced formulas, pivot tables)
• Experience working with large/global customers (Amazon highly desirable)
• Ability to thrive in a fast-growing, multi-entity environment

• A key role in a high-growth global business
• Exposure to international stakeholders and major retailers
• Opportunity to drive real process improvements and automation
• A collaborative, fast-paced and entrepreneurial environment
• The chance to shape and strengthen a growing Group Credit Control function