Operational Resilliance, Risk & Security Manager

Your new company This well-established organisation operates within the financial services and insurance sector, supporting customers across multiple UK sites. With continued growth and a strong commitment to resilience, regulatory compliance, and operational excellence, the business is investing in its risk and security capabilities to strengthen its overall resilience posture. You will be joining a forward-thinking, supportive environment with a flexible working policy designed to promote balance and productivity.
Your new role As the Operational Resilience & Physical Security Manager, you will take full ownership of the company's resilience, business continuity, incident management, and physical security frameworks. This is a strategic and hands-on position where you will:

• Lead the development and maintenance of all Operational Resilience, Business Continuity, Incident/Crisis Management, and Physical Security plans and documentation.
• Coordinate governance processes, obtaining stakeholder approvals and ensuring compliance through the Audit, Risk & Compliance Committee.
• Act as the primary representative during internal audits, external audits, and client assurance reviews covering resilience, physical security, and CSR.
• Maintain a structured Governance Calendar, ensuring assessments, reporting cycles, and regulatory deadlines are met.
• Oversee physical security across multiple sites, conducting inspections, reviewing CCTV/access logs, and mitigating risks.
• Partner with IT to run Disaster Recovery and Technical Recovery exercises, ensuring alignment between technical and business recovery objectives.
• Deliver staff awareness, training, and induction support for resilience and security topics.

• A strong background in Business Continuity Management and Operational Resilience.
• Experience managing multi-site physical security environments.
• Experience supporting or leading audits, client assurance, and governance processes.
• Strong communication skills with confidence engaging senior stakeholders.
• Excellent technical writing, risk assessment, and documentation ability.

• Hybrid working, 2 days in the office
• Flexible working options available
• Private healthcare
• Pension
• 21 days holiday