Outsourcing Manager

Your new company
My client is a well-established and forward-thinking accountancy firm with a strong presence across the South. They are known for their modern approach, polished client service and supportive internal culture. Due to continued growth within their Outsourcing & Management Accounts offering, they are looking to appoint an Outsourcing Manager to join their Guildford office.

Your new role
This is a key hire within a busy and evolving department - ideal for someone who enjoys managing a portfolio, developing client relationships, and leading a small team, while still keeping a hands-on edge when needed.The Role
As Outsourcing Manager, you will take responsibility for a diverse portfolio of SME clients across a range of sectors. Typical duties will include:

• Managing the delivery of monthly and quarterly management accounts, bookkeeping reviews and VAT reporting.
• Overseeing workflow, reviewing work prepared by juniors and seniors, and ensuring deadlines are met.
• Acting as the main point of contact for your clients - resolving queries, advising on system improvements and spotting opportunities to add value.
• Leading client onboarding, including systems reviews, process mapping and setting up technology (predominantly Xero).
• Preparing more complex management accounts packs, cashflows, forecasting and budgeting where needed.
• Working closely with Partners to ensure a smooth client experience and high-quality service delivery.
• Supporting the development of the team - coaching, mentoring and helping shape best practice.
• Contributing to operational improvements across the outsourcing offering as the firm continues to grow.

• ACA/ACCA qualified (or finalist) with solid experience in an Outsourcing/Business Services/Management Accounts team.
• Comfortable managing a portfolio and reviewing work.
• Strong on systems - Xero experience is essential; add-ons knowledge a bonus.
• Commercially aware with a client-first mindset.
• A natural communicator with a collaborative leadership style.
• Someone who enjoys improving processes and driving consistenc