Service Billing Administrator

We are looking for a highly organised Service Billing Administrator to join our client's busy Accounts team on a Fixed Term Contract. This is a pivotal role supporting the smooth running of our service operations, ensuring accurate invoicing, efficient billing processes, and proactive management of customer accounts.

You will act as a key link between our service engineers, finance team, and customers - helping to maintain financial accuracy while delivering excellent service.

Hours of Work: Monday - Friday, 08:30 - 17:00 (1hr unpaid lunchbreak)
Location: Medway towns
Contract type: Fixed term (1 year MAT cover)

Key Responsibilities:

• Invoice with Confidence: Produce accurate invoices for service work, materials, contracts, and commissioning- making sure every billable item is captured.
• Validate Job Sheets: Review engineer job sheets for accuracy and clarity, collaborating with teams to resolve any gaps.
• Portal Billing & Submissions: Submit invoices through customer portals and internal systems, uploading all relevant supporting documents.
• Manage Accounts & Credit: Keep an eye on outstanding balances, carry out professional debt collection, and support finance with reconciliations and reporting.
• Support Customers & Teams: Handle queries about invoices and payments, assist with administrative tasks, and support scheduling teams as needed.

About You

We're looking for someone who is proactive, accurate, and confident communicating with both internal teams and customers.

Essential Skills & Experience

• Experience in an administrative finance role
• Strong attention to detail and high level of accuracy
• Experience working in a busy service or logistics environment
• Proficient in ERP/CRM systems (e.g. Salesforce, NetSuite) and Microsoft Office
• Excellent communication and organisational skills

Desirable

• Experience within service, engineering, or operations environments
• Background in credit control or accounts receivable

What Our Client Offers

• Contributory pension scheme
• Life assurance
• Employee Assistance Programme (EAP)
• Perks Direct and employee discounts
• Long service awards
• Ongoing in-house training
• 25 days holiday + bank holidays + your birthday off

Apply Now

If you're looking for a varied role where you can make a real impact within a supportive team, please apply today.