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Account Handler - Household & Residential Landlord Insurance

Posted: 01/05/26
Recruiter:JMG Group
Reference:3103838229
Type:Permanent
Salary:Competitive
Location:Isleworth, UK
Description: Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing 350m+ Gross Written Premium annually

We are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team.

In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management.

This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer.

Key Skills Required
  • Working understanding of Household insurance policies to include bedroom rated and HNW requirements.
  • Working understanding of Residential Landlords covers and associated requirements
  • Knowledge of underwriting terms, policy wording, and coverage limits
  • Ability to process mid-term adjustments, renewals, and claims queries
  • Investigation skills to resolve policy issues and coverage gaps
  • Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client
  • Ability to explain complex policy details in simple terms
  • Professional email and phone etiquette
  • Strong listening skills to understand client needs
  • Keeping track of deadlines (renewals, endorsements, documentation)
  • Professional and trustworthy
  • Team Player but able to work independently

Computer & keyboard skills
  • Navigation of standard office PC Systems
  • Essential working knowledge of Microsoft Word and Excel
  • Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial
  • Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR

Salary, Benefits & Hours
  • Generous salary (depending on experience)
  • Monday to Friday 8.30am to 5.30pm
  • Parking Onsite
  • 28 days holiday
  • Pension
  • Learning & Development Support

REF-(Apply online only)

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