Credit Controller

Credit Controller - Ripon - £27,000 - £30,000 per annum plus excellent benefits

Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon.

As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.

Duties and Responsibilities:

• Opening new accounts and responsible for the day-to-day management of your customer base.
• Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
• Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer's attention to obtain payment of due/overdue depts.
• Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction.
• Resolving queries both internally and externally around outstanding invoices.
• Agree, negotiate, and enforce re-payment plans.
• Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
• Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
• Managing credit limits in-line with relevant authorisations and escalate where required to the Credit Control Manager.
• Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
• Have a flexible approach to an ever-changing workload with the ability to prioritise.

Skills & Qualifications:

• Minimum of 3 years' experience working in a credit control/cash collections role
• MICM preferred but not essential.
• Competent with Microsoft Office products especially Excel and experience of using finance systems.
• Have an excellent telephone manner.

Hours: Monday to Friday 8:00am - 5:00pm