Billings Specialist

Your new company
You'll be joining a fast-growing organisation undergoing significant global expansion. As part of a developing Billing Operations function, you'll play a key role in strengthening Order-to-Cash processes and supporting the company's ability to scale internationally.
Your new roleAs a Billing Operations Specialist, you will take ownership of end-to-end billing activities across new business, renewals, and amendments. Initially focused on UK transactions, the role will evolve to support a global portfolio. You'll work closely with cross-functional teams to ensure accurate invoicing, resolve billing issues, and drive improvements across systems and processes.
Key responsibilities

• Manage end-to-end billing for new deals, renewals, and amendments
• Generate accurate, timely invoices aligned with contractual terms
• Reconcile billing data across multiple systems and resolve discrepancies
• Oversee monthly renewals and validate pricing, terms, and billing schedules
• Act as a primary contact for internal teams and customers on billing queries
• Work with Sales, Customer Success, Contracts, and Finance to ensure clean deal execution
• Highlight upstream data gaps and escalate risks with clear solutions
• Support process improvements, workflow standardisation, and system enhancements
• Build capability to support multi-region, multi-currency billing
• Provide additional support during month-end and quarter-end cycles

• Strong experience in Billing Operations, Order-to-Cash, or finance operations
• Background in high-volume, complex billing environments
• Experience with SaaS or subscription billing is advantageous
• Confident using ERP systems (ideally NetSuite) and CRM tools such as Salesforce
• Strong Excel skills, including reconciliations and lookups
• High attention to detail and accuracy
• Strong problem-solving skills and the ability to manage competing priorities
• Confident communicator with the ability to challenge constructively
• Proactive, solutions-focused mindset