Interim Credit Control Team Lead

Your New CompanyYou will be joining a well-established and highly reputable professional services organisation with a strong UK presence and a collaborative, customer-focused culture. Operating within a regulated environment, the business is known for its commitment to service excellence and continuous improvement.Due to a period of change and increased workload, the organisation is seeking an experienced Credit Control Team Leader on an interim basis to support the receivables function and drive short-term performance improvements.
Your New RoleAs Interim Credit Control Team Leader, you will take ownership of the day-to-day management of the credit control function, providing immediate leadership and stability to the team.This is a hands-on role, requiring you to quickly assess current processes, support collections activity, and lead the team to deliver improved cash flow outcomes over the contract period.Key responsibilities will include:

• Leading and supporting a team of credit controllers, ensuring productivity and engagement from day one
• Reviewing aged debt and implementing effective short-term collection strategies
• Managing escalations and working on complex or high-value accounts
• Allocating workloads and setting clear daily and weekly priorities
• Identifying quick wins within existing processes to improve efficiency and cash collection
• Working closely with internal stakeholders to resolve invoice queries and remove barriers to payment
• Providing regular updates on debtor performance and team activity to senior management
• Supporting any ongoing process improvements or system changes

• Previous experience as a Credit Control Team Leader or in a senior supervisory credit role
• Experience working in interim or contract positions with the ability to hit the ground running
• Strong knowledge of credit control processes, collections strategy, and debtor management
• Demonstrable experience managing or motivating teams through busy or challenging periods
• A hands-on approach, with willingness to support day-to-day collections where required
• Excellent stakeholder management and communication skills
• Strong problem-solving ability, with a focus on delivering immediate improvements
• Confidence using finance systems and Excel for reporting and analysis