Credit Control Manger

Contract Length: 3-6 months (potential extension) Location: West Midlands Hybrid Work Pattern 3 days a week on Site

About the Role

We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance.

You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection.Key Responsibilities

• Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
• Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
• Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
• Produce weekly and monthly cashflow forecasts, debt analysis, and risk reporting.
• Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
• Support internal and external audits, ensuring all credit control practices meet governance standards.
• Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.

Experience & Background

• Extensive experience managing Credit Control teams in the public sector, property, financial services, or large corporate environments.
• Expereince of Oracle Fusion
• Strong analytical and problem-solving skills with a structured and methodical approach.
• A process-driven mindset with proven experience in team development and performance leadership.
• Expertise in financial strategy implementation and credit risk management.
• Strong capability in budgeting, forecasting, and cashflow performance reporting.
• Ability to identify financial risks/opportunities and provide actionable strategic insight.
• Excellent stakeholder management skills, including senior-level engagement and influencing.

If you have the relevant background and experience, we would love to hear from you, so please send your updated CV!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk