Credit Controller

Your new company
A long-established, high-volume wholesale business in Portbury.
Your new role
This business is looking for a confident, commercially minded Credit Controller to take ownership of its B2B credit function. This is a hands-on role where pace, accuracy and strong relationship management are essential.You'll report to the Company Accountant and play a key part in protecting cashflow, reducing aged debt and strengthening credit discipline across a busy operational environment.
What you'll be doing

• End-to-end credit control - managing the full cycle for a diverse B2B customer base
• Debt recovery - proactive chasing via phone, email and statements, escalating where needed
• Account reconciliation - resolving discrepancies quickly and maintaining clean ledgers
• Customer relationships - balancing firmness with professionalism to maintain trust
• Credit checks - assessing risk and recommending appropriate credit limits
• Aged debt reporting - producing weekly reports, highlighting risks and supporting cashflow forecasting
• Process improvement - identifying ways to streamline invoicing, collections and communication

• DSO (Days Sales Outstanding)
• Aged debt % across 30/60/90+ days
• Query volumes and resolution times
• Cash collection targets
• Credit limit utilisation

• Proven B2B credit control experience, ideally in wholesale, FMCG or fast-paced operations
• Strong understanding of sales ledger processes and credit control best practice
• Confident communicator able to handle difficult conversations professionally
• High attention to detail, resilience and strong organisational skills
• Experience with Sage, Xero or similar accounting systems
• Ability to work independently and prioritise a busy workload