Client Account Handler

Key Responsibilities:

• Provide the highest level of proactive account management support to our clients while ensuring that we keep income attrition/loss on existing accounts.
• Cross-selling and up selling services to existing partner accounts
• Work with and support the Director and Head of Business Development generate income from new opportunities
• Negotiate ongoing contract partnerships with accounts that have been allocated to the position
• Ensure that we maintain income margins at agreed levels
• Lead on allocated client account activities - launching new reporting services, issuing rewards, guiding on use of IP, supporting clients to optimise service performance, and briefing and working on marketing campaign implementation team.
• Support Directors with monthly income forecasting.

Requirements:

• End- to-end Account Management Experience.
• Account management experience of working with internal marketing and communications professionals to deliver for clients.
• Negotiating contract renewals, undertaking pricing for commercial services, identifying opportunities for service upsell, and writing proposals.
• Excellent customer service and stakeholder management skills
• Ability to present information and data to clients
• Experience of utilising a CRM

Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions.

We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client