Payroll Team Leader

Payroll Team Leader

Location: Oakham (Hybrid Working)Salary: £38,000 - £40,000 + BenefitsContract Type: Permanent, Full-Time

Macildowie are recruiting for an experienced Payroll Team Leader on behalf of a well-established professional services business based in Oakham.

This is an excellent opportunity for an experienced payroll professional to take ownership of a busy payroll function, lead a small team and play a key role in driving service improvements.

The successful candidate will combine strong technical payroll knowledge with excellent communication skills and a proactive approach to leadership and process improvement.

The Opportunity

As Payroll Team Leader, you will oversee the delivery of payroll services across a varied client portfolio whilst managing and developing a small payroll team.

This is a hands-on position that offers the opportunity to influence processes, strengthen client relationships and contribute to the ongoing success of the payroll function.

Key Responsibilities

Payroll Operations

• Manage end-to-end payroll processing across multiple payrolls.
• Ensure payrolls are processed accurately and within agreed deadlines.
• Oversee statutory payments, deductions and year-end payroll activities.
• Ensure compliance with payroll legislation and HMRC requirements.
• Support payroll reconciliations and reporting requirements.
• Coordinate P11D and PAYE Settlement Agreement (PSA) activities where required.

Team Leadership

• Lead, coach and support payroll team members.
• Allocate workloads and monitor service delivery standards.
• Provide technical guidance and support for complex payroll queries.
• Act as the escalation point for payroll-related issues.

Client & Stakeholder Management

• Build strong relationships with clients and internal stakeholders.
• Provide expert payroll support and guidance.
• Resolve queries effectively and professionally.
• Deliver a consistently high standard of service.

Continuous Improvement

• Review and improve payroll processes and procedures.
• Identify efficiencies and opportunities for automation.
• Support system enhancements and best-practice initiatives.
• Contribute to the ongoing development of payroll services.

About You

Essential Experience

• Proven payroll experience within a payroll bureau, accountancy practice, outsourced payroll environment or similar.
• Strong knowledge of UK payroll legislation, PAYE, NIC, RTI and pensions.
• Experience managing multiple payrolls and deadlines.
• Previous team leadership or supervisory experience.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and organisational abilities.

Desirable Experience

• Experience supporting P11D and PSA processes.
• Experience working in a client-facing payroll environment.
• Payroll qualification (or working towards one).
• Experience using payroll software systems.

What's on Offer?

• Hybrid working.
• Flexible working arrangements.
• Competitive holiday allowance.
• Life assurance.
• Healthcare and wellbeing benefits.
• Professional development opportunities.
• Supportive and collaborative working environment.