Credit Controller

We're looking for a confident and proactive Billing & Credit Controller to support the Billing & Credit Control Manager in driving cash collection, reducing aged debt and ensuring efficient billing processes.

Client Details

This is a dynamic, dual-role position where no two days are the same. You'll manage your own portfolio of accounts, build strong relationships with stakeholders and take ownership of ensuring billing accuracy and timely payments. If you enjoy working towards targets, solving problems and being at the centre of a busy finance function, this role offers real variety and responsibility.

• Managing a portfolio of client accounts to ensure timely payment and strong cash collection performance
• Proactively chasing overdue debt and resolving queries to reduce aged balances
• Building relationships with clients, fee earners and internal teams to drive successful outcomes
• Supporting billing processes including bill checking, posting, e-billing and credit notes
• Processing write-offs and supporting recovery activity where required
• Maintaining accurate records of account activity and credit control actions
• Supporting month-end and year-end deadlines
• Handling queries efficiently and providing high-quality support
• Collaborating with the wider team to meet targets and maintain service standards

Description

• Monitor and manage the company's accounts receivable ledger.
• Ensure timely collection of outstanding payments while maintaining positive client relationships.
• Perform credit risk assessments and establish credit limits for new and existing clients.
• Reconcile accounts and resolve discrepancies promptly and accurately.
• Prepare and distribute regular reports on credit control performance to management.
• Collaborate with internal teams to address client billing inquiries and disputes effectively.
• Ensure compliance with company credit policies and procedures.
• Support the accounting and finance department in achieving its financial goals.

Profile

You'll thrive in this role if you're highly organised, confident in your communication and motivated by achieving results. You'll be comfortable managing a busy workload, prioritising tasks effectively and building relationships that support successful debt recovery.

• Has proven experience in credit control within a high-volume environment
• Can manage competing priorities and work to deadlines
• Demonstrates strong communication and negotiation skills
• Is target-driven and proactive, with a focus on achieving results
• Has excellent attention to detail and accuracy
• Is confident using Excel and finance systems
• Takes a structured approach to workload management and problem-solving

Job Offer

• 25 days annual leave (plus birthday day & Christmas shutdown)
• Annual bonus scheme
• Flexible working and hybrid working options
• Holiday buy/sell scheme
• Private medical insurance (optional via BUPA)
• Annual fitness allowance
• Enhanced pension scheme
• Electric/hybrid vehicle scheme
• 2 charity/pro bono days per year
• Medicash plan & Employee Assistance Programme
• Enhanced family leave policies
• Fertility and reproductive health support (Fertifa)
• Life assurance & income protection
• Season ticket loan
• Bespoke training and development opportunities