Looking for a role where your people skills and commercial judgement actually matter? You'll be trusted to make smart decisions, build real relationships, and play a key part in keeping UK businesses moving. With the added benefit of hybrid working, you'll enjoy greater flexibility while remaining part of a collaborative and supportive team. If you want a job where you're treated fairly, given space to grow, and surrounded by a team that's as lively as it is professional, this is it.Reporting to the Operations Manager, you will be responsible for:
Managing a portfolio of business customers in arrears, contacting them to understand their situation and agree repayment plans
Handling sensitive cases, including vulnerable customers, with empathy and professionalism
Keeping clear, up-to-date records of all conversations and account actions
Monitoring early warning signs of financial difficulty and escalating high-risk cases
Working with sales teams, brokers, and internal departments to resolve issues and support customers
Checking asset values linked to loans and arranging revised payment plans where needed
Ensuring compliance with financial regulations and company policies
Preparing reports and information for management as required
What you will need:
Previous experience in credit control, collections, invoice finance, invoice factoring or a similar role (e.g. Credit Controller, Collections Executive, Recoveries Associate)
Commercial awareness- able to assess risk and make informed decisions
Strong relationship-building skills and a team player mindset
Resilience, proactivity, and a willingness to learn and adapt
Ability to manage a high-volume workload and prioritise effectively
Invoice finance experience
What you will get:
Hybrid working - 2 days a week in the office, flexible start and finish times
Supportive, people-focused team culture where you're treated fairly and encouraged to develop
Exposure to increasingly complex and high-value client accounts as you grow
A genuinely good place to work, where long-term relationships matter
If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you! We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough. The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
