Credit Administration Officer

Location: Moorgate, London
Salary: 35,000 - 40,000 per annum
Job Type: Permanent
Working Pattern: Office-based, 5 days per week

We are seeking a highly organised and detail-oriented Credit Administration Officer to join our Credit Administration team based in our Moorgate office.

This is an excellent opportunity for an experienced credit administration professional with knowledge of real estate lending and SME banking products to play a key role in supporting the full lending lifecycle. The successful candidate will work closely with internal departments, solicitors, valuers and other stakeholders to ensure lending transactions are processed efficiently, accurately and in line with internal policies and regulatory requirements.

• Prepare credit documentation including term sheets, facility letters, addendums and other lending documentation using in-house templates.
• Obtain fee quotations from panel valuers and solicitors.
• Proactively follow up on signed documentation and commitment fees.
• Coordinate the appointment of solicitors and valuers.
• Review valuation reports.
• Liaise with solicitors throughout the legal process, ensuring all conditions precedent are satisfied before completion.
• Resolve or escalate legal and valuation queries where appropriate while keeping business teams informed of progress.

• Review reports on title and valuation reports, identifying key risks and recommending appropriate mitigants.
• Complete loan disbursement processes, including booking loan limits and collateral within internal systems.
• Liaise with Business, Operations, Credit Approval, Monitoring, Remedial teams, solicitors and valuers throughout the completion process.

• Obtain executed copies of credit documentation from solicitors.
• Monitor the perfection of security documentation and receipt of original executed documents.
• Follow up on outstanding conditions subsequent.
• Maintain accurate and well-organised credit files.

• Maintain databases relating to lending pipelines, limits, collateral, insurance, valuations and reviews.
• Ensure service level agreements (SLAs) are consistently achieved.
• Coordinate property revaluations, reviewing reports and highlighting issues to Relationship Managers and Credit Approval.
• Support credit administration projects, process improvements, user acceptance testing (UAT) and other ad hoc initiatives.
• Contribute to reporting, audit requests and maintaining accurate management information.

To be successful in this role, you will have:

• Previous experience within Credit Administration.
• Experience supporting Buy-to-Let lending (residential and commercial).
• Knowledge of SME banking products.
• Experience with credit administration processes and technology solutions that support risk mitigation and controls.
• Knowledge of Islamic lending products, including Commodity Murabaha and Diminishing Musharaka, would be advantageous but is not essential.

• Strong understanding of credit documentation, security perfection, collateral management and property valuations.
• Good working knowledge of spreadsheets and database systems.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise and manage multiple deadlines.
• Excellent attention to detail.
• Confident working with internal stakeholders, solicitors, valuers and middle management.
• A proactive approach to problem-solving.
• Strong interpersonal skills and the ability to work effectively within a collaborative team.

We're looking for someone who is:

• Highly organised with exceptional attention to detail.
• A positive team player with a flexible and proactive approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Able to build strong working relationships across multiple business areas.
• Committed to delivering high standards of accuracy, compliance and customer service.