Compliance Manager

Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio.

This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships.

The Role

You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements.

You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery.

Key Responsibilities

• Lead and manage the organisation's landlord health and safety compliance functions.
• Directly manage a team of: 5 (including Compliance Officers)
• Ensure compliance across key areas including:
  • Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment
  • Awaab's Law requirements
• Effectively manage compliance contracts, contractors, and service providers.
• Develop, monitor, and improve compliance programmes, systems, and procedures.
• Oversee audits, quality assurance processes, and regulatory reporting.
• Monitor compliance performance and provide regular reports to senior management and board-level stakeholders.
• Manage associated budgets and identify value-for-money opportunities.
• Lead procurement exercises for relevant contracts.
• Handle customer complaints and ensure effective resolutions are achieved.
• Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services.
• Act as the organisation's subject matter expert on landlord health and safety compliance.
• Participate in an out-of-hours management rota as required.

About You

We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities.

Essential Requirements

• Relevant professional qualification or equivalent experience.
• Proven experience leading a property services, compliance, or asset management function.
• Significant expertise in one or more of the following:
  • Landlord Health & Safety Compliance
  • Responsive Maintenance
  • Planned Investment Programmes
• Extensive knowledge of housing, leasehold, property and health & safety legislation.
• Experience managing teams, contractors, and service performance.
• Strong contract management and budget management experience.
• Experience working within the social housing sector.
• Strong IT skills and experience using asset management and compliance systems.

Desirable

• Experience using Open Housing Asset Management or a similar housing asset management system.

Additional Information

• Enhanced DBS check required.
• Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements.
• This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents.

To apply or find out more, please contact Karter Thomas Recruitment today.