An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join.
It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged.
Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage .
You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements.
Key responsibilities:
Manage your own portfolio of claims cradle to grave including managing the repair stage
Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone
Gather evidence to determine liability
Build scopes/schedule of works from Photos/Videos
Assist in the negotiation and settlement of the claims
Deal with all general perils including, fire, flood, escape of water, storm, impact etc.
About you:
Experienced in managing your own portfolio of Property Claims (all general perils)
Be able to scope works from property damage evidence
The ability to manage all relevant parties throughout the repair stage
Experienced in liaising with policyholders arranging alternative accommodation as and when required
Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships
A background working in Insurance Claims, contracting, housing or maintenance environment
Be comfortable, confident and have the ability to work fully remote
Industry qualifications would be advantageous such as BDMA, Cert CILA
