Payroll Senior

The opportunity

• As a Payroll Senior you will have the ability and motivation needed to:
• Begin to take ownership of your own portfolio with support from your manager
• Support in delivering revenue and profitability targets
• Begin to develop enduring client relationships

Day to day duties

• Manage the end-to-end payroll process and auto enrolment compliance for a portfolio of clients
• Deal with all associated payroll processing tasks required for processing to completion of the payroll process
• Manage client expectations
• Develop relationships with your clients also ensuring effective communication with the wider offices, HMRC and other third-party providers
• Working as part of the wider team to review work produced by more junior team members and support the Payroll Manager
• Leading by example in regards to attitude and processing of payrolls, so others in the team will follow suit
• Being the first point of contact to the team to assist and support the team in responding to queries from clients, HMRC, 3rd party providers etc.
• Support in regards to legislation and system queries
• Completing regular training for the wider team, which could range from information about legislation to systems
• Peer checking of payrolls
• Streamlining any current processes within the team/ Updating and maintaining payroll records/files
• Any ad-hoc duties or projects that may be necessary
• Producing and developing ad hoc financial and operational reporting as needed

What are we looking for?

• Over two years' experience in payroll with experience using STAR (experience in a bureau environment would be highly desirable)
• End to end Payroll processing experience including pensions, benefits and statutory payments
• Must have the ability to manually calculate a payroll
• High level of accuracy and attention to detail across both manual and systems based work
• A natural ability to coordinate, prioritise and multitask with little supervision
• Strong customer focused approach, ability to handle customer queries by telephone and email
• Be able to adapt to a highly changeable environment
• Excellent verbal and written communication skills
• Ability to work under pressure whilst meeting tight deadlines
• In depth knowledge and understanding of payroll legislation, processing, and auto enrolment regulations
• Effective client management experience and steps towards staff management
• Mentorship and coaching experience to support other team members to ensure they perform work duties
• Ideally with a CIPP Foundation degree qualification or working towards this qualification