Senior Administrator - Client Services

Our Client is a global specialist in corporate, fund and active wealth services and is looking for a Senior Administrator (Client Services) to work closely with Client Directors, support junior team members, and play a key role in managing risk, improving profitability, and strengthening long-term client relationships.

The Senior Administrator will:

• Manage a diverse and complex portfolio of trust and corporate structures
• Act as a key point of contact for clients, intermediaries, and stakeholders
• Ensure statutory, regulatory, and administrative requirements are met to a high standard
• Deliver timely, accurate, and professional client communication
• Identify opportunities to enhance client service and develop new business
• Act as Director on client companies, subject to Senior Management approval
• Meet personal targets for time recording, utilisation, and working capital
• Monitor and control WIP across your client book
• Support prompt billing and fee collection
• Work with Client Directors to improve portfolio profitability
• Coach junior colleagues on billing, cash collection, and commercial awareness
• Identify and mitigate risk within your client portfolio
• Ensure compliance with local regulatory and governance requirements
• Escalate issues in line with internal policies
• Support strong relationships with regulators through high standards of governance
• Provide technical guidance and mentorship to junior team members
• Promote best practices and positive behaviours
• Support team morale, development, and performance

The ideal candidate for the role of Senior Administrator will:

• Hold or is studying towards a relevant professional qualification
• Willing to maintain ongoing CPD in line with qualification requirements
• Significant experience in trust, fiduciary, or wealth administration
• Proven track record of servicing high net worth clients
• Strong technical knowledge of trust and corporate structures
• Experience handling complex transactions and client requirements
• Ability to clearly explain technical matters to clients and colleagues
• Client focused with excellent relationship building skills
• Highly organised with strong prioritisation and time management abilities
• Professional, adaptable, and confident under pressure
• Self motivated with a strong drive to exceed targets