Billing Officers

19.14 - 22.54 per hour

Monday - Friday (Full Time)

Temporary - 12 months

Hybrid working - in central London

Tate are working with a university based in London in their search for Billing Officers to join a new team.

You will support the delivery of a consistent and departmentally led income-generating activity. The role will help ensure that revenue cases are captured, triaged, documented and progressed through the correct workflow, with accurate records maintained across approved systems. You will provide day-to-day guidance and administrative support to academics, departments and faculty users, helping them understand the information, approvals and documentation required to progress revenue activity.

Key responsibilities

Operational Processing and Case Management

• Review revenue pro-formas and supporting information to ensure they are complete, accurate and supported by the required approvals.
• Triage revenue cases and progress them through agreed workflows, ensuring activities are handled in a timely and consistent way.
• Maintain accurate records, case notes and audit trails using approved systems, templates and team trackers.
• Monitor billing and activity status, escalating delays, missing information or process issues to senior colleagues as required.

Due Diligence, Customer Setup and Billing Support

• Initiate and track due diligence checks for new customers and activities, working with Compliance and Assurance colleagues to identify requirements, gather missing information, monitor progress and escalate issues where further review or approval is required.
• Prepare and submit New Customer Forms to Credit Control and monitor progress to support timely customer setup.
• Check and collate costing and billing information provided by departments, ensuring required approvals are recorded and information is complete before cases progress to quote generation, billing or senior review.
• Support the preparation and raising of sales invoices in line with approved quotes, contracts and supporting documentation.

Customer, Department and Faculty Coordination

• Liaise with Legal, Compliance and Assurance, Credit Control and Faculty Finance to support accurate information flow across the revenue lifecycle.
• Support and provide guidance to users in relevant faculty and departmental roles, helping them understand agreed revenue processes, templates, checklists, systems and standard operating procedures.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.