Sales Ledger Supervisor

Sales Ledger Supervisor
32,000 - 35,000
Nottingham Based
Hybrid Role

Eaton Syalon are supporting our Nottingham based client in the search for a Sales Ledger Supervisor to join their Finance team. We're looking for an experienced Sales Ledger Supervisor to lead the sales ledger function and play a key role in maintaining healthy cash flow, delivering outstanding customer service, and supporting the continued success of our business.

This is an excellent opportunity for a motivated finance professional with strong sales ledger and credit control experience, coupled with previous team leadership skills. You'll combine hands-on operational responsibilities with the supervision of the Sales Ledger Assistant, ensuring efficient processes, accurate invoicing and effective debt collection.

Key Responsibilities:

• Oversee the daily operation of the Sales Ledger function, ensuring accuracy and efficiency.
• Supervise and support the Sales Ledger Assistant, allocating workloads and monitoring performance.
• Manage customer accounts, ensuring records are accurate and reconciled where required.
• Prepare, process and issue customer invoices and credit notes accurately and on time.
• Proactively manage credit control activities, chasing outstanding payments by telephone, email and written correspondence.
• Monitor customer credit limits and recommend amendments where appropriate.
• Investigate and resolve invoice, payment and account queries quickly and professionally.
• Produce and review aged debtor reports, highlighting risks and recommending appropriate actions.
• Support month-end and year-end finance processes, including reconciliations and audit requirements.
• Prepare regular reports on cash collection, debtor performance and key Sales Ledger KPIs.
• Identify opportunities to improve systems, controls and departmental processes.
• Work closely with Finance, Sales and Operations to deliver an excellent service to customers and colleagues.

About You:

• Previous experience within Sales Ledger and Credit Control.
• Experience as Supervisor or Team Leader of a small team.
• A solid understanding of accounts receivable processes.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A high level of accuracy and attention to detail.
• Confidence using Microsoft Excel and accounting or ERP systems.
• A proactive approach with excellent problem-solving skills.
• A passion for delivering excellent customer service and driving continuous improvement.

If you're an experienced Sales Ledger professional with supervisory experience and you're looking for a role where you can lead, improve processes and make a real difference, we'd love to hear from you.