Credit Controller (FTC)

Adaptable Recruitment are excited to be working with a high profile organisation in Liverpool who is looking to recruit a Credit Controller to join their team on a fixed term basis for a period of 12 months. This is an amazing opportunity to join a fast paced, dynamic business in the heart of the City.

Salary and Benefits
Up to £35000 per annum
25 days holiday + 8 bank holidays with the option to buy an additional 5 days
35 hours a week ( 9-5 with an hour for lunch )
Hybrid working model in place
Additional perks on offer

Key Responsibilities

• Manage the sales ledger, ensuring accuracy and completeness of customer accounts
• Chase outstanding invoices in a professional and consistent manner
• Maintain accurate records of all customer communications and payment agreements
• Allocate and post customer receipts to the correct accounts
• Support sales ledger posting including invoices, credit notes, and adjustments
• Investigate and resolve invoice queries and disputes with customers and internal teams
• Reconcile customer accounts and ensure balances are accurate
• Produce aged debt reports and provide updates on overdue accounts
• Support with monthly debtors review meetings for various departments within the business
• Work closely with internal teams to resolve billing issues quickly
• Assist with month-end finance processes where required

Experience Required

• Proven experience working in a Senior Credit Control role (5+ years in credit control)
• Experience working within a high-volume sales ledger environment
• Comfortable using finance systems and accounting software
• Experience posting invoices, payments, and credit notes
• Strong understanding of credit control processes and debtor management

Skills & Attributes

• Excellent attention to detail and accuracy
• Strong communication skills when dealing with customers
• Good organisation and time management
• Confident using finance systems and Microsoft Excel
• Ability to prioritise workload and manage multiple accounts
• Professional and confident approach when handling payment discussions

Desirable (but not essential)

• Proven experience working in an Accounts Receivable role
• Previous experience in a commercial or service-based business
• Experience managing challenging stakeholders / sensitive situations
• Experience supporting junior team members